Business Office Associate

5 days ago


Oxnard, California, United States CarMax Full time
Job Summary

We are seeking a highly skilled and customer-focused Business Office Associate to join our team at CarMax. As a Business Office Associate, you will be responsible for providing exceptional customer service, processing paperwork, and managing multiple pay types.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, answering questions, and explaining paperwork processes.
  • Process paperwork associated with retail/wholesale automobile sales, including printing daily reports, maintaining deal jackets, and contacting finance companies.
  • Manage multiple pay types, including receiving and counting money, distributing funds, and preparing deposits.
  • Process paperwork affiliated with the state DMV, including submitting paperwork necessary to title or register a vehicle for a customer.
  • Mentor new Business Office Associates and train other store departments on Business Office processes and procedures.
Requirements
  • Ability to read, interpret, and transcribe data to maintain accurate records.
  • Excellent communication and interpersonal skills to provide exceptional customer service.
  • Ability to prioritize and multi-task in a deadline-oriented environment.
  • Intermediate PC skills, including word processing, spreadsheet, and other programs.
  • Ability to lift objects weighing up to 15-20 lbs.
  • Ability to maintain confidentiality of all records, files, and reports within the scope of the position.
Benefits

CarMax offers a competitive hourly rate of $16.00 - $32.20, as well as paid sick, vacation, and holiday time. Full-time hourly or commission/incentive eligible associates are entitled to up to 48 hours of sick time per year and between 80 hours and 200 hours per year of vacation time after a 90-day waiting period. Full-time salaried associates are entitled to paid time away with no specified limit.



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