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Patient Services Associate
2 months ago
We are seeking a highly skilled Patient Services Associate to join our team at Dignity Health's Pacific Central Coast Health Centers. As the first point of contact for patients, physicians, and vendors, this role requires excellent customer service skills, strong communication abilities, and a keen eye for detail.
Key Responsibilities- Provide exceptional customer service to patients, physicians, and vendors via phone, email, and in-person interactions.
- Collect and update patient demographics and insurance information, ensuring accuracy and compliance with regulations.
- Verify health plan eligibility and process related transactions.
- Schedule appointments and manage patient flow to ensure efficient clinic operations.
- Perform various clerical duties, including data entry, filing, and record-keeping.
- 6 months of experience in an outpatient setting as a Medical Office Receptionist or equivalent experience in a high-volume customer service role.
- Excellent interpersonal, organizational, and customer service skills.
- Keyboarding skills and proficiency in using computer equipment and software.
- Familiarity with electronic practice management systems.
As a Patient Services Associate at Dignity Health, you will be part of a dynamic team dedicated to delivering exceptional patient care and service. We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.
