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Retail Security Specialist
2 months ago
About the Role:
T.J. Maxx is seeking a highly skilled and detail-oriented Retail Loss Prevention Detective to join our team. As a key member of our Asset Protection department, you will play a critical role in maintaining a safe and secure shopping environment for our customers.
Key Responsibilities:
- Adhere to established shoplifter guidelines and policies to prevent and investigate incidents of theft and dishonesty.
- Provide exceptional customer service to internal and external customers, ensuring a positive shopping experience.
- Promote a culture of honesty and integrity, maintaining confidentiality and upholding the highest standards of ethics and professionalism.
- Observe, apprehend, and/or deter any acts of dishonesty from outside sources, ensuring the integrity of our business operations.
Requirements:
- Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- High school diploma or equivalent required; prior experience in retail loss prevention or a related field preferred.