Rural Order Coordinator

2 weeks ago


Anchorage, Alaska, United States Liquor Stores USA Full time
Job Summary

We are seeking a highly motivated and customer-focused Rural Order Associate to join our team at Gold Rush Liquors. As a key member of our warehouse team, you will be responsible for processing and building rural customer orders, providing exceptional customer service, and ensuring a positive experience for every customer.

Key Responsibilities
  • Provide customer service via telephone and email, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Accurately process and fill orders, ensuring they are ready to be completed within our Point-of-Sale (POS) system.
  • Complete customer transactions on the POS device, including payment processing and ensuring accurate handling of customer funds.
  • Ensure all packages are properly labeled with customer information and ready for shipping.
  • Perform general physical activities, including loading, unloading, sorting, and moving products and materials by hand or using basic material handling equipment.
  • Mail Room: Receive and distribute mail as required for internal delivery.
  • Responsible for maintaining accurate filing and records as regulated.
  • Perform general cleaning and maintenance duties.
  • Other duties as assigned.
Requirements
  • Minimum 1-year experience in a retail environment (preferred, not required).
  • High School Diploma or equivalent.
  • TAP/TIPS Certificate.
  • Training in wine/beer/spirits environment (preferred, not required).
  • Able to safely lift up to 50 pounds.
  • Able to stand for extended periods.
Working at Liquor Stores USA

We are committed to providing a positive and inclusive work environment that values our employees' contributions and well-being. As a Rural Order Associate, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and make a meaningful impact on our customers' experiences.



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