Financial Customer Service Representative

5 days ago


Knoxville, Tennessee, United States Sitel Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Financial Customer Service Representative. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and providing top-notch support to our clients.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and concerns
  • Utilize strong communication and interpersonal skills to build rapport with customers and resolve issues
  • Work collaboratively with internal teams to ensure seamless customer service
  • Stay up-to-date on product knowledge and industry trends to provide informed support
  • Meet or exceed performance metrics and quality standards
Requirements
  • High school diploma or equivalent required; higher education preferred
  • 18 years of age or older
  • Pass a criminal background check
What We Offer

We are proud to offer a comprehensive benefits package, including:

  • Medical and dental benefits for full-time employees
  • Employee discounts and perks
  • Opportunities for career growth and professional development
About Sitel

Sitel is a leading provider of customer experience solutions, with a global presence and a commitment to excellence. We are dedicated to empowering our employees to learn, lead, and grow, while delivering exceptional results for our clients.



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