Senior Technical Support Specialist

3 days ago


Orange, California, United States Datamanusa Full time
Job Title: Sr. Technical Support Specialist

DatamanUSA is seeking a highly skilled Sr. Technical Support Specialist to join our team in Orange, CA. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and chat
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 3+ years of experience in technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong technical knowledge of software and hardware

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you



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