Senior Technical Support Specialist
3 days ago
DatamanUSA is seeking a highly skilled Sr. Technical Support Specialist to join our team in Orange, CA. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.
Key Responsibilities:
- Provide technical support to clients via phone, email, and chat
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- 3+ years of experience in technical support
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong technical knowledge of software and hardware
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
How to Apply:
Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
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