Loan Servicing Specialist

2 days ago


Kenosha, Wisconsin, United States Atlantic Group Full time
{"title": "Loan Servicing and Administration Specialist", "description": "Job Summary

The Atlantic Group is seeking a highly skilled Loan Servicing and Administration Specialist to join their team. This role will be responsible for supporting the servicing and document administration of mortgage loans held in the firm\u2019s funds.

Key Responsibilities:

  • Onboard newly originated loans into the firm\u2019s mortgage servicing software, coordinate with the investment team to resolve discrepancies, and track open items.
  • Lead document administration efforts, collect closing binders, ensure original and recorded documents have been collected, send documents to/retrieve documents from custodian, and archive paid-off loans.
  • Respond to internal and external requests accurately and in a timely manner.
  • Process payments, payoff requests, and construction draws per the company\u2019s servicing guidelines.
  • Partner with Asset Management to drive collections of aged payments.
  • Work with taxing authorities to verify account statuses and resolve outstanding issues.
  • Perform appropriate actions to facilitate successful execution of outsourced activities (insurance, release preparation, and document custody).
  • Establish relationships with borrowers and law firms to ensure smooth execution of responsibilities.
  • Escalate and document critical issues appropriately and timely.
  • Assist in preparation of monthly reporting metrics.

Requirements:

  • Familiarity with loan terms/agreements and related documentation.
  • Ability to set priorities and meet daily, weekly, and monthly deliverables on a timely basis.
  • Must be able to work independently, efficiently, and possess excellent organization and prioritization skills.
  • Ability to interpret loan terms succinctly and effectively with borrowers and provide detailed backup to support issue resolution.
  • Experience with The Mortgage Office servicing platform is a plus.
", "lang_code": "en"}

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