Warehouse Automation Service Specialist
2 weeks ago
About OPEX Corporation: With over four decades of excellence, OPEX Corporation has established itself as a leader in the business process automation equipment sector. Recently, the company has expanded into the Warehouse Automation domain, experiencing significant growth and presenting new opportunities for both current and prospective employees. OPEX fosters a progressive technology environment that emphasizes a supportive, family-oriented culture.
Position Overview: OPEX Corporation is actively seeking a full-time Warehouse Automation Service Specialist. This role is centered around the maintenance and repair of material handling systems, utilizing hand tools for preventive upkeep, troubleshooting, and repairs. The ideal candidate will possess mechanical aptitude, a solid foundation in electronics, and familiarity with software systems. We are looking for individuals who thrive in a fast-paced environment focused on servicing and maintaining robotic technology-driven equipment. The work schedule for this position is Monday through Friday, from 7:00 am to 3:00 pm.
Key Responsibilities:
- Maintain and ensure the optimal performance of production equipment
- Install and set up new machinery
- Communicate with clients to diagnose and resolve technical issues
- Document field service activities through detailed reports
- Provide timely updates to clients during repair processes and address their questions
- Work collaboratively with management and team members to troubleshoot performance challenges
- Complete weekly online timecards and expense documentation
Required Qualifications:
- Associate's Degree in a relevant discipline or equivalent hands-on experience
- Willingness to work overtime as necessary
- Competence in PC operations, including Word, Excel, and Windows OS
- Strong customer service skills
- Possession of a valid driver's license, insurance, and reliable transportation
- Ability to lift at least 40 pounds independently
- Physical capability to stand, walk, and navigate job sites effectively
- Aptitude for maneuvering in confined spaces around equipment
Work Environment:
- Warehouse setting
- Ability to handle heavy machinery components during work duties
- Mobility in and around equipment, including tight spaces
- Physical tasks may include squatting, bending, kneeling, and reaching
About OPEX Corporation: OPEX Corporation is recognized as a global leader in high-speed mailroom automation, document imaging, and warehouse automation solutions.
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