Concierge - Independent Living Community
4 weeks ago
We are seeking a highly skilled and customer-focused Concierge to join our team at Waltonwood. As a Concierge, you will be the first and last impression of our community, providing top-notch customer service and administrative support to our residents and staff.
Key Responsibilities- Greet residents, visitors, and staff in a welcoming and professional manner.
- Answer internal and external phone calls promptly and professionally, gathering information and directing calls to the appropriate destination.
- Monitor and direct those who enter and exit the building, following check-in and check-out procedures.
- Update the resident roster daily and collect daily resident charges.
- Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed.
- Keep the front desk organized, neat, and clean, and perform light housekeeping duties.
- Proficiency in Microsoft Office and other computer applications.
- Knowledge of multiple phone line operations and proper phone etiquette.
- A minimum of 6 months of customer service and clerical experience preferred.
- High School Diploma or GED preferred.
- Strong communication and organization skills.
- Strong Communication Skills - Clearly and accurately provides pertinent information to individuals in verbal and/or written form.
- Customer Focused - Dedicated to meeting and exceeding the needs of the customer by establishing and maintaining effective relationships.
- Organization - Has the ability to arrange and utilize resources effectively and efficiently to get work activities accomplished.
- Empathetic and Compassionate - Genuinely cares about people and is concerned with their well-being.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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Caregiver: 3rd Shift
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Housekeeping Staff
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Caregiver - 12 Hour Shift
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Safety Director
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