Healthcare Operations Coordinator

4 days ago


Salt Lake, Utah, United States Lifelancer Full time

About the Role: As a Healthcare Operations Coordinator with Lifelancer, you will play a critical role in supporting our mission to transform healthcare through innovative solutions.

Salary Range: $21-$24 per hour, depending on location and experience, with an annual incentive payment target of 5%.

About the Job: This full-time position requires working weekends and holidays due to the sensitive nature of incoming documentation. You will be responsible for managing timeliness and organization of work received in multiple ways and locations, imaging work into the system, and ensuring HIPAA and privacy standards are met.

Key Responsibilities:

  • Use our systems and tools to research incoming documents related to utilization management, case management, disease management, and appeals.
  • Manage workload by prioritizing tasks and distributing work to meet deadlines, ensuring all documentation is imaged and stored in compliance with HIPAA and privacy laws.
  • Handle a high volume of inquiries daily, multitasking and asking for help when needed, adhering to departmental standards for quality, timeliness, and processes.
  • Support Performance Guarantees by providing coverage for urgent appeals on long weekends and perform basic administrative tasks like requesting equipment maintenance, managing inventory, and mailing correspondence.

Qualifications:

  • A High School Diploma or GED.
  • General office experience plus 1 year of experience in Regence Customer Service or equivalent combination of education and experience.

Benefits:

  • Medical, dental, and vision coverage for employees and their eligible family members, including mental health benefits.
  • Annual employer contribution to a health savings account.
  • Generous paid time off varying by role and tenure, in addition to 10 company-paid holidays.
  • Market-leading retirement plan with a company match on employee 401(k) contributions.
  • Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
  • Award-winning wellness programs that reward participation.
  • Employee Assistance Fund for those in need.

About Lifelancer: Working at Lifelancer means being part of a purpose-driven culture built on trust and innovation anchored in our expertise in Life Sciences, Pharma, and IT. Our team is dedicated to transforming healthcare through innovative solutions and empowering professionals to grow their careers.



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