Project Management Lead
4 days ago
We are seeking a highly skilled and experienced Project Management Lead to join our team at Identiti. As a key member of our operations team, you will be responsible for leading the initiation and execution of projects, serving as the main point of contact for customer communication, and providing training and mentorship to Project Managers and Assistant Project Managers.
Key Responsibilities- Project Management: Manage multiple full-scope projects from the survey phase through global closeout, ensuring high quality and meeting all customer deadlines.
- Team Leadership: Directly oversee, coordinate, and track project progress across the team's portfolio of clients, identifying and managing project risks and issues.
- Client Relationships: Develop and maintain strong, positive, and long-term client relationships to drive repeat business and ensure customer satisfaction.
- Process Improvement: Collaborate with the leadership team and other department managers to improve process efficiency and implement best practices.
- Mentorship: Mentor and cross-train team members on industry best practices and company processes.
- Experience: 3+ years of relevant signage project management expertise.
- Leadership: Demonstrated ability to effectively establish and maintain working relationships with team members at all levels of the organization.
- Communication: Excellent customer service skills, with the ability to communicate effectively in groups and provide constructive feedback.
- Technical Skills: Extensive knowledge of the Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint, with experience with Salesforce a plus.
- Education: Bachelor's degree (preferred but not required).
- Certifications: None required.
At Identiti, we value our employees and strive to create a best place to work environment. We offer a dynamic and supportive team culture, opportunities for growth and development, and a competitive compensation package.
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