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Guest Experience Manager

4 weeks ago

Arlington, Virginia, United States McDonald's Full time
Guest Experience Leader

At McDonald's, we're committed to providing a welcoming and friendly environment for our guests. As a Guest Experience Leader, you'll play a vital role in ensuring that every guest has a positive experience with our brand.

Key Responsibilities:
Check in with guests and ensure they're enjoying their experience
Handle guest concerns and provide resolutions to their satisfaction
Work collaboratively with your team to maintain a clean and welcoming restaurant environment
Offer expert insight into promotions and benefits of utilizing the McDonald's App and Mobile Order & Pay features

Requirements:
A humble and hospitable demeanor
Passion for helping and serving others (customers and fellow team members)
Desire to learn and grow
Ability to communicate effectively and anticipate customer needs

What We Offer:
Competitive pay starting at $14.50 / hour plus cash incentives
Employee discounts and free meals
Paid sick leave and/or paid time off
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Weekly direct deposit
401k plan*Medical, dental, and vision benefits*And much, much more

Equal Employment Opportunity:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

Accommodations:
We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).