Motor Vehicle Parts Advisor

4 weeks ago


Brighton, United States McGovern Automotive Group Full time
About the Role

We are seeking a highly skilled and motivated Automotive Parts Sales Specialist to join our team at McGovern Automotive Group. As a key member of our Maserati & Alfa Romeo Boston Motorsports team, you will be responsible for providing exceptional customer service and sales support to our customers, technicians, and sales department.

Key Responsibilities
  • Customer Service: Collect payment from retail customers or obtain credit authorization as necessary.
  • Inventory Management: Maintain inventory of parts and shop materials daily to ensure that stock remains filled and locate out-of-stock parts or shop materials when needed.
  • Phone Support: Answer phone calls, providing price quotes and other information.
  • Order Fulfillment: Verify will-call and back-order files weekly and return to vendors, or stock those items not picked up or required.
  • Record Keeping: Maintain records of all repair orders, invoices, insurance estimates, and special-order parts.
  • Order Setup: Set up orders for daily shipment, delivery, or pick up.
Requirements
  • Prior Experience: Prior experience in an automotive parts department is preferred.
  • Product Knowledge: Maintain core knowledge of products and product updates.
  • Customer Relationship: Display customer relationship and interpersonal skills.
  • Communication: Effective verbal and written communication skills.
  • Teamwork: Is team-oriented with a desire to achieve both individual and collective goals.
  • Credentials: Able to pass background and drug screenings.
About Our Company

McGovern Automotive Group is a family-owned business that values customer satisfaction and transparency. We offer a competitive compensation plan, benefits, and opportunities for career growth in a fast-paced and innovative environment.



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