Motor Vehicle Parts Advisor
4 weeks ago
We are seeking a highly skilled and motivated Automotive Parts Sales Specialist to join our team at McGovern Automotive Group. As a key member of our Maserati & Alfa Romeo Boston Motorsports team, you will be responsible for providing exceptional customer service and sales support to our customers, technicians, and sales department.
Key Responsibilities- Customer Service: Collect payment from retail customers or obtain credit authorization as necessary.
- Inventory Management: Maintain inventory of parts and shop materials daily to ensure that stock remains filled and locate out-of-stock parts or shop materials when needed.
- Phone Support: Answer phone calls, providing price quotes and other information.
- Order Fulfillment: Verify will-call and back-order files weekly and return to vendors, or stock those items not picked up or required.
- Record Keeping: Maintain records of all repair orders, invoices, insurance estimates, and special-order parts.
- Order Setup: Set up orders for daily shipment, delivery, or pick up.
- Prior Experience: Prior experience in an automotive parts department is preferred.
- Product Knowledge: Maintain core knowledge of products and product updates.
- Customer Relationship: Display customer relationship and interpersonal skills.
- Communication: Effective verbal and written communication skills.
- Teamwork: Is team-oriented with a desire to achieve both individual and collective goals.
- Credentials: Able to pass background and drug screenings.
McGovern Automotive Group is a family-owned business that values customer satisfaction and transparency. We offer a competitive compensation plan, benefits, and opportunities for career growth in a fast-paced and innovative environment.
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