Customer Service Representative

4 months ago


Brighton, United States Transwest Full time

. **Description**

Transwest Truck Trailer RV in Brighton, CO is looking for a professional, customer-facing representative to join the team in our heavy-duty service shop. The successful candidate will help assist customers both face-to-face and over the phone. This is a full-time position, including shifts on the weekends. We offer a full benefits package including medical, dental, life, disability insurance, 401(K), HSA match, FSA, paid time off and an employee car discount program for eligible employees.

**ESSENTIAL DUTIES & RESPONSIBILITIES:**

* Direct report to service manager.

* Answer incoming phone calls to ensure all calls are answered within a timely manner (three rings).

* Responsible for greeting customers.

* Ability to answer customer questions during pickup or status of their vehicle.

* Present invoice and review with customer.

* Walk customer to cashier.

* Work with service advisor and shop foreman to ensure customer needs and requests are met.

* Assist Service Advisor with invoicing and customer contact.

* Assist with Uptime updates as needed.

**WORK ENVIRONMENT & PHYSICAL ABILITIES:**

* Requires frequent sitting, standing, balancing, bending, or stooping for prolonged periods of time.

* Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.

* Ability to communicate by providing verbal feedback in a professional manner.

* Ability to receive and analyze data and input into the computer.

* Normal range of hearing and vision.

**REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:**

* High school diploma or equivalent.

* Valid Driver's License and MVR in good standing.

* Detail oriented, multitasker, and organized.

* Excellent customer service skills.

* Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.

* Type: Hourly

* Compensation Range: $18.00 to $20.00/hr

* Bonus Eligibility: No

* Reports To: Service Manager

* Shift: Tuesday through Saturday, 1st shift

* Closing Date: Open until filled



  • Brighton, United States City of Brighton Colorado Full time

    We are an outstanding collection of unique, diverse people that show up 347 times each year to provide the absolute best customer service in this city. We are the frontline of our facilities: the first to arrive in the morning, the last to leave at n Customer Service, Customer Service Representative, Representative, Reservations, Equipment, Retail,...


  • Brighton, Michigan, United States KEM KREST Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Kem Krest. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and...


  • Brighton, Colorado, United States Famous Dave's Full time

    **Job Summary**We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Famous Dave's. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming environment.**Key Responsibilities:**Provide...


  • Brighton, Colorado, United States AMANN GROUP Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Amann USA, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for maintaining current and dormant customer accounts, providing full sales support to all Amann USA sales teams, and performing...


  • Brighton, Colorado, United States Mugg & Bopps Convenience Store Full time

    Customer Service RepresentativeMugg & Bopps Convenience Store is a family-owned company with 20 locations throughout mid-Michigan. We are committed to providing fast, friendly service to our customers and being involved in our local communities.Key Responsibilities:Provide exceptional customer service and develop relationships with regular customersWork...


  • Brighton, United States U-Haul Full time

    Location: 240 N Beacon St, Brighton, Massachusetts 02135 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Brighton, Michigan, United States Aquatic Source Full time

    Job SummaryAquatic Source is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Brighton, Colorado, United States delucagas Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enviro Gas. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns, and ensuring their satisfaction with our products and services.Key...


  • Brighton, Colorado, United States TBK Bank, SSB Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at TBK Bank, SSB. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesCustomer...


  • Brighton, Michigan, United States Cullen Hayes - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...


  • Brighton, United States Rochester Promotions Firm Full time $42,000 - $50,000

    Job DescriptionJob DescriptionOur Customer Service Representatives (CSR) are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative (CSR) will receive two weeks of intensive hands-on...


  • Brighton, United States Rochester Promotions Firm Full time $42,000 - $50,000

    Job DescriptionJob DescriptionOur Customer Service Representatives (CSR) are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative (CSR) will receive two weeks of intensive hands-on...


  • Brighton, Colorado, United States Ewing Outdoor Supply Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Ewing Outdoor Supply. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...


  • Brighton, Colorado, United States Lowe's Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe store environment.Key Responsibilities:Customer Service:...


  • Brighton, United States AMANN GROUP Full time

    Leading international textiles manufacturer is seeking a Customer Service Representative. WHAT WE DO As one of the leading international manufacturers, Amann USA serves the sewing industry with high quality sewing and embroidery threads. Our parent company, Amann & Shne (known as AMANN Group) is a worldwide operating manufacturer of industrial sewing...


  • Brighton, United States KEM KREST Full time

    Job DetailsJob Location Brighton Bldg A - Brighton, MI Salary Range $18.00 - $18.00 Hourly DescriptionMission: CSR will maintain the order processing & customer service needs for a base of customer accounts. CSR will also assist in resolving issues timely for our OEM and manufacturing customers as well as their respective dealership customers. Key Outcomes...


  • Brighton, United States Herndon Family Agency - Farm Bureau Insurance Full time

    Job DescriptionJob DescriptionBenefits:Life InsuranceBonus based on performanceCompetitive salaryEmployee discountsOpportunity for advancementTraining & development The Customer Service Representative at Herndon Family Agency - Farm Bureau Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with...


  • Brighton, Colorado, United States Sherwin-Williams Full time

    About the RoleThis position is crucial to the success of our retail stores. As a Customer Service Representative, you will work closely with wholesale and retail customers to determine their needs, answer their questions about our products, and recommend the right solutions. You will be expected to promptly resolve any customer concerns and ensure maximum...


  • Brighton, United States TalentNest On Demand Full time

    Customer Service RepresentativeCarstar Ellis Brothers Collision in Milford is seeking a full time CSR to assist our customers in an efficient and pleasant manner.  If you enjoy working with people and providing them with a 5 Star experience, then this career is for you.  There is plenty of room for advancement if you have the skills and attitude that are...


  • Brighton, United States All Open Positions Full time $20 - $24

    Job DescriptionJob DescriptionDescription:The Customer Service Representative serves as the face of Transwest to our employees, current and potential clients, and visitors to in our Corporate Office. The position is responsible for administration duties, answering phone calls and so much more! This position will create and maintain a pleasant work...