Dispensary Team Member

5 days ago


Battle Creek, Michigan, United States AW Holdings Full time
Job Description

We are seeking a talented and motivated individual to join our Dispensary Team as a Cannabis Customer Experience Associate. In this role, you will be responsible for creating a unique and personalized shopping experience for our customers. This includes providing knowledgeable guidance on our products, promoting a positive and welcoming store environment, and ensuring seamless transactions.

About the Job:

  • You will provide expert-level knowledge of our products and services to customers, including the benefits and characteristics of different strains and products.
  • You will maintain a high level of accuracy in processing transactions and handling cash and credit card payments.
  • You will collaborate with colleagues to achieve team performance goals and contribute to a positive and inclusive work environment.

Key Responsibilities:

  1. Deliver exceptional customer service and resolve customer complaints in a professional manner
  2. Process transactions accurately and efficiently using POS systems
  3. Upsell and cross-sell products to customers based on their preferences and needs

Requirements:

  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Retail experience preferred, cannabis retail experience a plus
  • Excellent communication and interpersonal skills
  • Ability to multitask and work effectively in a fast-paced environment
  • Estimated salary: $18-$22 per hour, depending on experience


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