Dispensary Team Member
5 days ago
We are seeking a talented and motivated individual to join our Dispensary Team as a Cannabis Customer Experience Associate. In this role, you will be responsible for creating a unique and personalized shopping experience for our customers. This includes providing knowledgeable guidance on our products, promoting a positive and welcoming store environment, and ensuring seamless transactions.
About the Job:
- You will provide expert-level knowledge of our products and services to customers, including the benefits and characteristics of different strains and products.
- You will maintain a high level of accuracy in processing transactions and handling cash and credit card payments.
- You will collaborate with colleagues to achieve team performance goals and contribute to a positive and inclusive work environment.
Key Responsibilities:
- Deliver exceptional customer service and resolve customer complaints in a professional manner
- Process transactions accurately and efficiently using POS systems
- Upsell and cross-sell products to customers based on their preferences and needs
Requirements:
- Must be at least 21 years of age
- High school diploma or general education degree (GED)
- Retail experience preferred, cannabis retail experience a plus
- Excellent communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment
- Estimated salary: $18-$22 per hour, depending on experience
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