Care Coach

4 days ago


New York, New York, United States Ontrak, Inc Full time
Job Summary

We are seeking a highly skilled and compassionate Care Coach to join our team at Ontrak, Inc. As a Care Coach, you will play a vital role in improving the health and quality of life for our members by providing personalized health and wellness coaching.

Your primary responsibility will be to engage with members, understand their unique needs, and develop tailored plans to support their health and wellness goals. You will work collaboratively with our care team to provide comprehensive support, education, and resources to help members achieve lasting behavioral changes.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work autonomously and prioritize multiple tasks. A strong understanding of mental health and behavioral health principles is essential, as is the ability to work effectively with diverse populations.

We are committed to providing our members with the highest level of care and support. If you are a dedicated and compassionate healthcare professional with a passion for improving lives, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Engage with members to understand their unique needs and develop personalized health and wellness plans
  • Provide comprehensive support, education, and resources to help members achieve their health and wellness goals
  • Collaborate with the care team to ensure seamless care coordination and effective communication
  • Utilize motivational interviewing and empathy to support members in making lasting behavioral changes
  • Stay up-to-date with industry developments and best practices in mental health and behavioral health
Requirements
  • Associate's or Bachelor's degree in Nursing or a related field
  • Extensive experience in a healthcare consumer-facing environment, preferably in a clinical setting
  • Strong understanding of mental health and behavioral health principles and practices
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations
  • Ability to work autonomously and prioritize multiple tasks
Preferred Qualifications
  • Bilingual in Spanish or other languages
  • Background and/or interest in mental health and behavioral health
  • Experience working with Serious Mental Illness populations
What We Offer
  • Competitive salary range: $32-$45 an hour
  • Schedule: 11-8 pm or 12-9 pm EST
  • Opportunity to make a meaningful difference in the lives of our members
  • Collaborative and supportive work environment

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