Peer Coach
2 days ago
At Jamaica Hospital, we are seeking a dedicated and compassionate Peer Coach to join our team in the Trauma Division. As a Peer Coach, you will play a vital role in providing crisis response, conflict mediation, case management, and mentoring to our patients and their families.
Key Responsibilities:- Provide trauma-informed peer counseling and bedside crisis response to our violently injured patients receiving care in the Trauma Department
- Carry a caseload of 10-20 patients, as assigned by the Program Manager and/or Social Worker
- Schedule and escort patients to wellness-related appointments (medical, educational, employment, legal, health, social service, etc.)
- Advocate with service providers on behalf of patients
- Provide information and referral services to patients and their families
- Maintain accurate documentation of information regarding hospital patients, VETO participants, and their families
- Assist patients in identifying solutions for complex cases and achieving their immediate, secondary, and long-term goals
- Follow-up with patients and their families until identified goals are met
- Attend project meetings, community meetings, and in-service and educational opportunities
- High School Diploma/GED or 2 years of case management experience required
- Minimum one-year experience providing peer services to violently injured people
- Must have a working knowledge of community resources
- Intermediate level of proficiency with Microsoft Office (Word, Excel, Outlook, and Teams) and ability to access multiple web applications
- Excellent time management skills and ability to meet short deadlines
- Respect and empathy towards diverse client populations
- Demonstrated ability to work independently and as part of a team
- Ability to work in stressful situations
- Active/Current Peer New York Recovery Specialist certification or Peer Support Specialist certification
- Experience hosting workshops, training, and community-based events
- Fluency in Spanish and/or Haitian Creole in addition to English
- Knowledge of urban youth issues, specifically youth violence
- Applicants with personal experience in overcoming violence/violence-related injuries/the criminal justice system are encouraged to apply
Salary: $50,000 to $60,000 (DOE)
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