Peer Coach

2 days ago


New York, New York, United States Jamaica Hospital Full time
Job Title: Peer Coach

At Jamaica Hospital, we are seeking a dedicated and compassionate Peer Coach to join our team in the Trauma Division. As a Peer Coach, you will play a vital role in providing crisis response, conflict mediation, case management, and mentoring to our patients and their families.

Key Responsibilities:
  • Provide trauma-informed peer counseling and bedside crisis response to our violently injured patients receiving care in the Trauma Department
  • Carry a caseload of 10-20 patients, as assigned by the Program Manager and/or Social Worker
  • Schedule and escort patients to wellness-related appointments (medical, educational, employment, legal, health, social service, etc.)
  • Advocate with service providers on behalf of patients
  • Provide information and referral services to patients and their families
  • Maintain accurate documentation of information regarding hospital patients, VETO participants, and their families
  • Assist patients in identifying solutions for complex cases and achieving their immediate, secondary, and long-term goals
  • Follow-up with patients and their families until identified goals are met
  • Attend project meetings, community meetings, and in-service and educational opportunities
Requirements:
  • High School Diploma/GED or 2 years of case management experience required
  • Minimum one-year experience providing peer services to violently injured people
  • Must have a working knowledge of community resources
  • Intermediate level of proficiency with Microsoft Office (Word, Excel, Outlook, and Teams) and ability to access multiple web applications
  • Excellent time management skills and ability to meet short deadlines
  • Respect and empathy towards diverse client populations
  • Demonstrated ability to work independently and as part of a team
  • Ability to work in stressful situations
Preferred Qualifications:
  • Active/Current Peer New York Recovery Specialist certification or Peer Support Specialist certification
  • Experience hosting workshops, training, and community-based events
  • Fluency in Spanish and/or Haitian Creole in addition to English
  • Knowledge of urban youth issues, specifically youth violence
  • Applicants with personal experience in overcoming violence/violence-related injuries/the criminal justice system are encouraged to apply

Salary: $50,000 to $60,000 (DOE)



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