Desktop Support Specialist

7 days ago


Beacon, New York, United States Sun River Health Full time

Sun River Health is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will provide technical assistance to our staff, ensuring optimal workstation performance and resolving technical issues in a timely manner.

The ideal candidate will have 1-2 years of direct relevant IT/Helpdesk experience and be able to determine the impact and urgency of an incident and support request to determine priority.

The Desktop Support Specialist will be responsible for maintaining a record of knowledge/solutions within a structured knowledgebase, conducting basic preventive maintenance of equipment, and executing project tasks in a timely manner.

Additionally, the Desktop Support Specialist will assist with all hardware deployment steps, provide off-site support on an as-needed basis, and carry out tasks assigned by the Director of IT Support Operations.

Sun River Health is a network of 43 Federally Qualified Health Centers providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually.

We pride ourselves on delivering high-quality, affordable care to those who need it most.

Sun River Health is an equal opportunity employer and welcomes applications from diverse candidates.



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