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Luxury Fashion Sales Representative

2 months ago


New York, New York, United States Coach Full time

Role Overview:
As a vital member of our retail team, you will establish credibility and trust as a personal fashion advisor. Your expertise in fashion trends and competitive knowledge will enable you to provide comprehensive product insights, including features, benefits, and overall value. You will leverage your cross-selling abilities to enhance customer experience and drive sales. Daily operational responsibilities will include maintaining store standards, managing the cash wrap area, and ensuring visual merchandising aligns with Coach's expectations.

Customer Commitment:
We prioritize meeting the needs and expectations of our customers. You will gather firsthand customer feedback to inform improvements in our offerings. Building and maintaining effective relationships with customers will be key to gaining their trust and respect.

Adaptability and Learning:
You will demonstrate a quick learning ability when faced with new challenges. Your versatility and openness to change will allow you to analyze both successes and setbacks to enhance your approach. Embracing unfamiliar tasks will be part of your role, as you strive to understand and master new concepts.

Qualifications:
  • Experience: 1-3 years in a sales role, ideally within a luxury retail environment.
  • Fashion Knowledge: Up-to-date understanding of current fashion trends and market competition.
  • Education: High school diploma or equivalent; a college degree is preferred.
  • Technical Skills: Familiarity with cash register systems and basic computer skills, including the use of mobile devices and communication tools.
  • Physical Requirements: Ability to perform tasks at a fast pace, communicate effectively, and navigate the sales floor and stockroom. Frequent lifting of up to 25 pounds and occasional lifting of up to 50 pounds may be required.
  • Schedule Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays during peak retail periods.

Note:
This document outlines a sample of the responsibilities and duties associated with this position and is not an exhaustive list of all performance requirements.