Customer Service Representative

1 month ago


Hamtramck, Michigan, United States Boundless Promotions Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional service to our clients and customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Collaborate with management staff to stay updated on new products, services, sales promotions, and policies
  • Interact with customers in a friendly and professional manner while actively listening to their concerns
  • Provide effective solutions and support to ensure that no customer is left dissatisfied
  • Handle confidential customer information with sensitivity and discretion
  • Greet, qualify, recommend products/services and close every customer
  • Suggest areas of improvement to management staff to increase consumer satisfaction
Requirements
  • High School Diploma or GED
  • Experience in customer service, retail, or sales
  • Ability to multi-task and focus in a fast-paced environment
  • Positive attitude and the ability to be patient while communicating with customers
  • Team player who can work independently
  • Outstanding service orientation and strong interpersonal skills that create positive relationships with fellow team members and customers
What We Offer

As a Customer Service Associate at Boundless Promotions, you will have the opportunity to work in a dynamic and growth-oriented environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and advancement.



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