Music Hall Bartender

2 months ago

New Orleans, Louisiana, United States HOB Entertainment, LLC Full time
Job Summary:

We are seeking a highly motivated and enthusiastic Bartender to join our team at House of Blues in New Orleans. As a key member of our service staff, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

The Role:

As a Bartender, you will be responsible for:

  • Serving alcoholic and non-alcoholic beverages and food to guests in a music hall atmosphere with a cheerful attitude and in an efficient, professional manner.
  • Interacting with guests in a natural, friendly demeanor.
  • Cultivating regular guests and repeat business.
  • Suggestively selling both beverages and menu items to guests at the bar.
  • Delivering food items and beverage orders promptly.
  • Prioritizing and organizing drink orders.
  • Consistently preparing beverages according to standard recipes and venue specifications, abiding by all control systems.
  • Recording any equipment failure and/or safety hazards in the bar log.
  • Recognizing when guests are becoming too intoxicated and refusing further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager.
  • Ensuring responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies.
  • Requesting proper identification for anyone appearing under 30 years of age.
  • Maintaining HOB safety and sanitation standards.
  • Performing Opening/Running/Closing duties according to HOB policy.
  • Preparing guest checks (on point of sales terminal) and processing payment according to HOB policy.
  • Maintaining bartender bank.
  • Performing cash pull / check out procedures.
  • Maintaining appropriate Comp and Spill checks.
  • Occasionally working Special Events that are scheduled throughout the venue.
Qualifications:

To be successful in this role, you will need:

  • State or County Licensee or Certification Requirement/Responsible Alcohol Awareness Training Certification or Equivalent.
  • Ability to work late hours.
  • Flexible schedule.
  • Cash handling experience.
  • Ability to lift or move up to 25 lbs using proper lifting techniques.
  • Skill in interpersonal communication and teamwork.
  • Physically able to pass a pour test and a mixology drill (timed).
  • Ability to deal with intoxicated guests in a positive and safety-minded manner.
  • Tolerance of all cultures, music, and art forms.
  • Responsible Alcohol Awareness Training Certification or Equivalent.
Preferred Qualifications:

We are looking for candidates with:

  • 4 years work experience in high volume environment.
  • Experience recognizing valid ID's.
  • Experience in a live music environment.
Physical Demands/Working Environment:

This role requires:

  • Working environment is fast-paced, often loud and stressful.
  • Position requires extended periods of prolonged standing and working on your feet.
  • Ability to lift or move up to 25 lbs using proper lifting techniques.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

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