Music Hall Bartender

4 weeks ago


New Orleans, Louisiana, United States Live Nation Entertainment Full time
Job Summary:

Live Nation Entertainment is a leading live entertainment company that encompasses global market leaders, including Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management.

As a Music Hall Bartender, you will be part of a dynamic team that delivers exceptional experiences to our guests. Your primary responsibility will be to serve alcoholic and non-alcoholic beverages and food to guests in a music hall atmosphere with a cheerful attitude and in an efficient, professional manner.

Responsibilities:
  • Interact with guests in a natural, friendly demeanor
  • Cultivate regular guests and repeat business
  • Successfully complete a pour test prior to every shift, where applicable
  • Suggestively sell both beverages and menu items to guests at the bar
  • Deliver food items and beverage orders promptly
  • Prioritize and organize drink orders
  • Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
  • Record any equipment failure and/or safety hazards in bar log
  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
  • Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
  • Request proper identification for anyone appearing under 30 years of age
  • Maintain HOB safety and sanitation standards
  • Perform Opening/Running/Closing duties according to HOB policy
  • Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
  • Maintain bartender bank
  • Perform cash pull / check out procedures
  • Maintain appropriate Comp and Spill checks
  • Required to occasionally work Special Events that are scheduled throughout the venue
Qualifications:
  • State or County Licensee or Certification Requirement/Responsible Alcohol Awareness Training Certification or Equivalent
  • Ability to work late hours
  • Flexible schedule
  • Cash handling experience
  • Must be able to lift or move up to 25 lbs using proper lifting techniques
  • Skill in interpersonal communication and teamwork
  • Physically able to pass a pour test and a mixology drill (timed)
  • Ability to deal with intoxicated guests in a positive and safety-minded manner
  • Tolerance of all cultures, music, and art forms
  • Responsible Alcohol Awareness Training Certification or Equivalent
Physical Demands/Working Environment:
  • Working environment is fast-paced, often loud and stressful
  • Position requires extended periods of prolonged standing and working on your feet
  • Must be able to lift or move up to 25 lbs using proper lifting techniques

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