Senior Property and Casualty Director

1 week ago

Dallas, Texas, United States Valor Intelligent Processing Full time
Job Overview

We are seeking an experienced Senior Property and Casualty Director to lead our insurance operations management team. This is a senior-level position that requires expertise in managing complex business processes, team development, and issue resolution.

About Valor Intelligent Processing

Valor Intelligent Processing is a leading provider of business process outsourcing solutions. Our company values innovation, customer satisfaction, and employee growth. We are committed to delivering exceptional results to our clients and creating a positive work environment for our employees.

Job Description

The successful candidate will be responsible for managing the day-to-day client relationship, including strategic planning, change management, process creation, adherence, and service delivery. As the primary point of contact for our P&C clients and the MCI operations and shared services team, you will be expected to develop a detailed understanding of client products and services, conduct audits to ensure employee compliance with internal and external policies, provide hands-on team leadership, problem-solving, and coaching, manage growth and oversee the customer service operations, improve and strengthen existing programs, and provide input, innovation, and support to a team of supervisors and team leads.

Responsibilities
  • Develop a detailed understanding of client products and services
  • Conduct audits to ensure employee compliance with internal and external policies
  • Provide hands-on team leadership, problem-solving, and coaching
  • Manage growth and oversee the customer service operations
  • Improve and strengthen existing programs
  • Provide input, innovation, and support to a team of supervisors and team leads
  • Project management of new launches and initiatives, including process design and implementation
  • Ensure program efficiency and financial performance
  • Perform insurance functions as needed, including processing claims, billings, and policy changes
Requirements
  • 10+ years of insurance experience building and managing Property and Casualty and Life insurance programs and a proven track record of inside sales management
  • Bachelor's Degree in Management, Marketing, or Sales, or equivalent experience preferred
  • Professional designation (CPCU/CIC/AAI/CISR) preferred
  • Ability to work professionally in a fast-paced environment
  • Proficient in Microsoft Office Suite products
  • Experience managing complex business processes
  • Insurance sales and underwriting experience
  • Risk management skills
  • Effective communication skills
  • Problem-solving and analytical ability
  • High school diploma or equivalent
Benefits

We offer a competitive salary, benefits package, and opportunities for career advancement. Our compensation details include:

  • Estimated salary: $120,000 - $180,000 per year
  • Medical, dental, and vision coverage options
  • Paid time-off
  • Regular raises
  • Work-at-home opportunities
  • Advancement opportunities
  • Fun, engaging work environment
  • Casual dress code
  • Cash and prize contests
Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Conditions of Employment
  • Must be authorized to work in their country of residence (The United States or Canada)
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

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