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Hotel Operations Manager

2 months ago

Brunswick, Georgia, United States Staff Management | SMX Full time
Job Summary

We are seeking a seasoned Hotel General Manager to lead our team at Staff Management | SMX. As a key member of our hospitality team, you will be responsible for driving revenue, maximizing profits, and ensuring exceptional guest experiences.

Key Responsibilities
  • Leadership and Management
    • Directly manage and supervise department heads to achieve business objectives.
    • Mentor, coach, and counsel team members to enhance performance and job satisfaction.
  • Operational Excellence
    • Monitor and evaluate hotel performance, including occupancy, labor reports, and guest satisfaction indexes.
    • Analyze data to identify areas for improvement and implement strategic changes to enhance service and operational efficiency.
  • Financial Management
    • Oversee financial operations, including accounts receivable and payable processes.
    • Ensure compliance with company accounting procedures and policies.
  • Brand and Culture
    • Develop and maintain a strong brand presence, adhering to franchise standards and requirements.
    • Embed a culture of excellence, promoting employee engagement and guest satisfaction.
Requirements
  • Education and Experience
    • High School Diploma or equivalent required.
    • Minimum 5 years of experience in hotel management, with a proven track record of success.
  • Skills and Qualifications
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to analyze data and make informed decisions.
    • Knowledge of hotel operations, including property management systems and revenue management.
What We Offer
  • Competitive Compensation
    • Salary range: $70,000 - $80,000 per year.
  • Benefits
    • Medical, dental, and vision insurance.
    • 401(k) plan with company match.
    • Paid time off and sick leave.