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Customer Service Specialist

2 months ago

LanhamSeabrook, Maryland, United States Tostimo's Pizza Full time
Job Overview

Position: Customer Service Specialist - Pizza Enthusiast
Location: Tostimo's Pizza Kitchen
Employment Type: Full-Time/Part-Time

About Us:
At Tostimo's, we pride ourselves on being more than just a pizza place. We are a community hub where every customer is treated like family. Our atmosphere is lively and welcoming, making it the perfect environment for those who enjoy engaging with others while delivering top-notch service.

Your Responsibilities:

  • Cash Handling Expert: Efficiently manage transactions, ensuring accuracy and speed while handling various payment methods.
  • Customer Engagement Specialist: Create a warm and inviting experience for customers, making them feel at home.
  • Order Processing Pro: Accurately take and process orders, whether in person or over the phone, ensuring customer satisfaction.
  • Sanitation Supervisor: Maintain a clean and organized workspace, upholding our high standards of hygiene and cleanliness.
  • Menu Knowledge Advocate: Familiarize yourself with our menu offerings to assist customers in making informed choices.

Ideal Candidate:

  • People-Oriented: You thrive on interaction and can easily connect with a diverse range of customers.
  • Composed Under Pressure: You remain calm and efficient during busy periods, ensuring smooth operations.
  • Humor Appreciator: A good sense of humor is essential, as it helps foster a positive team environment.
  • Detail-Focused: You pay attention to the specifics, ensuring every order is correct and tailored to customer preferences.
  • Collaborative Spirit: You value teamwork and are always ready to support your colleagues.

What We Offer:

  • Competitive compensation that reflects your hard work.
  • Complimentary meals during shifts, because we believe in enjoying our own creations.
  • A fun and relaxed team atmosphere where work feels less like a job and more like a community.
  • The opportunity to brighten someone's day with every interaction.

Application Process: If you believe you would be a great fit for this role, we encourage you to reach out and share your story with us.