Customer Service Technician

4 weeks ago


San Diego, California, United States Agiliti Health, Inc. Full time
Job Title: Customer Service Technician

Job Summary:
Agiliti Health, Inc. is seeking a Customer Service Technician to join our team. As a Customer Service Technician, you will be responsible for delivering and picking up medical equipment from healthcare locations, processing, cleaning, inspecting, and testing equipment, and maintaining inventory.

Key Responsibilities:
• Safely load, secure, and deliver medical equipment to customers
• Retrieve equipment from customer locations, safely transporting the equipment back to the office
• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance

Requirements:
• Be 21 years of age or older, with a high school diploma or equivalent
• Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies
• Have customer service experience. Prior work experience in a hospital setting is helpful
• Have basic computer skills
• Be willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule
• Be able to lift and/or push up to 75 pounds
• Be able to stand and walk for long periods of time
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time

What We Offer:
Agiliti Health, Inc. offers a robust suite of benefits for regular, full-time, non-union employees, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, 401(k) saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, employee assistance program, and wellness programs.

Equal Employment Opportunity:
Agiliti Health, Inc. is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

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