Host/Hostess - Greet Guests with a Smile
2 weeks ago
We are seeking enthusiastic and motivated individuals to join our team as Host/Hostesses at our Northbrook, IL location. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for a great dining experience.
What We Offer- Flexible Scheduling to fit your needs
- Teammate Discount on food and merchandise
- Comprehensive Benefits package, including medical, dental, vision, and 401(k)
- Discounted Supplemental Benefits for additional savings
- Eligibility for an Emergency Financial Plan for peace of mind
- Discounts to Theme Parks, Pet Insurance, Legal and Identity Theft Insurance for added value
- A Family that Supports Your Personal and Professional Growth through training and development opportunities
- Interact with Guests in a friendly and welcoming manner
- Manage Wait Times and notify guests of their wait time
- Operate the Computer Seating System to efficiently manage seating
- Lead Guests to Their Tables and provide exceptional service
- Answer Phone Calls and respond to questions about the menu, reservations, and the restaurant
- Address Difficult Situations and guest complaints through AIM - Apologize, Investigate, and involve Management
- Communicate Clearly and effectively with guests and team members
- Prepare Thoroughly for each shift and strive for perfection
- Practice What You Preach and embody the company's values
- Be Guest-Focused and able to multitask with ease
- Be Part of a Team that creates a fun and welcoming environment
- Be Happy, Trusting, Passionate, and Determined in your approach to work
- High School Diploma or equivalent
- Food Handlers Card for California, Florida, Georgia, Illinois, Nevada, Texas, and Virginia
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