Host/Hostess - Greet Guests with a Smile

2 weeks ago


Northbrook, Illinois, United States Lazy Dog Restaurants LLC Full time
Join Our Team at Lazy Dog Restaurants LLC

We are seeking enthusiastic and motivated individuals to join our team as Host/Hostesses at our Northbrook, IL location. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for a great dining experience.

What We Offer
  • Flexible Scheduling to fit your needs
  • Teammate Discount on food and merchandise
  • Comprehensive Benefits package, including medical, dental, vision, and 401(k)
  • Discounted Supplemental Benefits for additional savings
  • Eligibility for an Emergency Financial Plan for peace of mind
  • Discounts to Theme Parks, Pet Insurance, Legal and Identity Theft Insurance for added value
  • A Family that Supports Your Personal and Professional Growth through training and development opportunities
Key Responsibilities
  • Interact with Guests in a friendly and welcoming manner
  • Manage Wait Times and notify guests of their wait time
  • Operate the Computer Seating System to efficiently manage seating
  • Lead Guests to Their Tables and provide exceptional service
  • Answer Phone Calls and respond to questions about the menu, reservations, and the restaurant
  • Address Difficult Situations and guest complaints through AIM - Apologize, Investigate, and involve Management
  • Communicate Clearly and effectively with guests and team members
  • Prepare Thoroughly for each shift and strive for perfection
  • Practice What You Preach and embody the company's values
  • Be Guest-Focused and able to multitask with ease
  • Be Part of a Team that creates a fun and welcoming environment
  • Be Happy, Trusting, Passionate, and Determined in your approach to work
Requirements
  • High School Diploma or equivalent
  • Food Handlers Card for California, Florida, Georgia, Illinois, Nevada, Texas, and Virginia


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