Host/Hostess - Greet Guests with a Genuine Smile
2 weeks ago
We are seeking a friendly and enthusiastic Host/Hostess to join our team at Lazy Dog Restaurants LLC. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for a memorable dining experience.
Key Responsibilities
- Greets guests with a genuine smile and enthusiasm, making them feel welcome and valued.
- Leads guests to their tables, ensuring a smooth and efficient experience.
- Manages wait times, notifies guests, and enters their names into the computer seating system.
- Operates the computer seating system with ease and accuracy.
- Answers phone calls and responds to questions about the menu, reservations, and the restaurant.
- Addresses difficult situations and guest complaints through AIM - Apologize, Investigate, and involve Management.
- Communicates clearly, writes well, and speaks well, able to explain complex information to guests.
- Prepares thoroughly and strives for perfection in all aspects of the job.
- Practices what is preached, embodying the company's values and culture.
- Is guest-focused, able to multitask, and creates a fun and welcoming atmosphere.
- Is happy, trusting, passionate, and determined, never settling for mediocrity.
- Can put themselves in others' shoes, empathizing with guests and colleagues alike.
Requirements
- High School diploma or equivalent preferred.
- Food Handlers Card required for California, Florida, Georgia, Illinois, Nevada, Texas, and Virginia.
About Us
Lazy Dog Restaurants LLC is a company that values a culture of caring, great benefits, and continuous growth. We offer flexible scheduling, teammate discounts, and a range of benefits, including supplemental medical, dental, vision, and 401k. Join our team and be part of a fun, fast-paced environment with real advancement opportunities.
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