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Medical Front Desk Coordinator

2 months ago

Redlands, California, United States WS Audiology Americas Full time
Unlock Human Potential with WSAudiology Americas

WSAudiology Americas is a global leader in the hearing aid industry, dedicated to bringing back hearing for millions of people worldwide. As a Client Experience Specialist, you will play a vital role in ensuring our clients receive exceptional care and support.

Key Responsibilities:
  • Maintain accurate client charts and ensure timely updates
  • Prioritize welcome and confirmation calls, providing friendly and enthusiastic customer service
  • Manage clinic schedules to ensure efficient patient care for walk-in, scheduled appointments, and potential clients
  • Enter stock and custom orders, perform weekly inventory audits, and maintain accurate records of cash and bank deposits
  • Maintain a clean, inviting, and friendly environment
  • Assist with basic hearing aid troubleshooting and maintenance
Requirements:
  • High School Diploma or equivalent
  • Experience in customer service and office administration
  • Excellent oral and written communication skills
  • Proficiency with computers, including scheduling software and MS Office
  • Strong multi-tasking, organization, and time-management skills
A Place to Grow Your Career:

Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. We offer a professional development team, continuing education, and career advancement pathways.

WSAudiology Americas provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.

Department: Retail Role: Client Experience Specialist Locations: Redlands