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IT Field Service Technician

2 months ago

Fort Lauderdale, Florida, United States A3 Staffing Solutions Full time
Job Summary

We are seeking a highly skilled and experienced Field Service Technician to join our team at A3 Staffing Solutions. As a key member of our technical support team, you will be responsible for providing top-notch service and support to our clients.

Key Responsibilities:

  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals.
  • Perform on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
  • Develop and maintain a strong understanding of POS (Point of Sales) systems for Retail stores (Windows based registers).
  • Perform break/fix at component level for Desktops, Laptops, and printers.
  • Document, maintain, upgrade, or replace hardware and software systems.
  • Provide technical support in activities associated with the identification, prioritization, and resolution of reported problems.
  • Install and re-install various software packages and updates.
  • Conduct activities including recognition, research, isolation, resolution, and follow-up.
  • Ensure a clean driving record, with no open tickets or warrants, and a valid driver's license.
  • Provide own vehicle for work purposes, with mileage, parking, and tolls reimbursed.

Company Overview:

A3 Staffing Solutions is committed to delivering exceptional services and professionals with proven work ethics and processes. We strive to provide an exceptional client experience, deliver on our commitments, build trust by thinking and acting with integrity, and create an environment that inspires innovation.