Senior Field Service Technician

4 weeks ago

Fort Lauderdale, Florida, United States Allied Universal Technology Services Full time
Job Overview

Allied Universal Technology Services is a global leader in security technology, transforming the industry by integrating state-of-the-art technology with physical security. As a Senior Field Service Technician, you will play a pivotal role in servicing, maintaining, repairing, and troubleshooting access control equipment and IP-based video systems.

Key Responsibilities
  • Drive to commercial client sites to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems.
  • Troubleshoot system installations to identify issues and apply effective resolutions consistent with company installation standards.
  • Apply all necessary documentation for tracking of service-related issues.
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment, and CCTV testing devices.
  • Establish and maintain effective working relationships with internal and external customers.
  • Provide phone and online remote diagnostic support.
Requirements
  • Valid State driver's license.
  • Capable of lifting up to 50lbs and working on ladder heights of up to 16'.
  • Available for scheduled on-call duties to respond to emergency service calls.
  • A high degree, vocational school, or equivalent required.
  • 5+ years of field experience in Electronic Security System industry (access control, video management, intrusion detection, and more).
  • Strong troubleshooting skills and mechanical and electronic aptitude.
  • Ability to lead or mentor others.
  • Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Genetec, Brivo, Milestone, Exacqvision, Axis, DMP, Bosch, Commend, Open Options.
Benefits
  • Company Vehicle and Gas Card.
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.
Company Culture

Allied Universal Technology Services is a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers.

Equal Opportunity Employer

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran.

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