Financial Center Service Associate

3 days ago


Dallas, Texas, United States Independent Bank (TX) Full time
Job Summary:

We are seeking a detail-oriented and customer-focused Financial Center Service Associate to join our team at Independent Financial. As a key member of our financial center, you will play a vital role in providing exceptional service to our clients and helping them achieve their financial goals.

Key Responsibilities:
  • Open and maintain various types of accounts, including checking, savings, CDs, and IRAs, as well as business accounts.
  • Process transactions, correspondence, and other services for new and existing accounts.
  • Develop and maintain strong relationships with customers by providing excellent service and addressing their needs in a timely and professional manner.
  • Participate in meeting financial center sales goals by cross-selling applicable financial products and services, referring customers to other lines of business, and participating in workplace banking events.
  • Perform duties of a Financial Center Teller, including balancing cash drawers, assisting with vault and ATM balancing, and providing various account services to customers.
  • May be required to lift, carry, or move heavy items, and must be able to lift up to 25 pounds.
  • May be required to sit or stand for long periods of time.
Requirements:
  • High school diploma or equivalent education certificate (GED).
  • Minimum of 6 months of experience in a sales and service environment involving cash handling and face-to-face customer service interaction.
  • Minimum of 6 months of new accounts experience (with a bank) required.
  • Strong organizational, interpersonal, communication, and customer relation skills.
Benefits:
  • Competitive starting pay rate of at least $19.50/hour.
  • Full-time employees are eligible for medical, dental, and vision insurance effective on the first of the month following date of hire.
  • Eligible for 401(k) with a 100% match of the first 6% of your contribution.


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