Plumbing Service Manager

6 days ago

Fenton, Michigan, United States Rolls Mechanical Full time
Job Title: Assistant Plumbing Service Manager

Rolls Mechanical is a leading Mechanical Contractor serving Michigan and beyond. We are seeking a skilled and dedicated individual to fill this key role.

Job Summary:

The Assistant Plumbing Service Manager will be responsible for planning, organizing, and managing plumbing technical services. This includes delivering preventative, routine, emergency maintenance, and capital projects to all customers, specifically for the Plumbing trade.

Key Responsibilities:
  • Manage plumbing technicians, including recruitment, retention, training, evaluation, administration of time off, disciplinary action, work allocation, problem resolution, and technical support.
  • Partner with Human Resources to develop a strategy for the recruitment and retention of qualified technicians.
  • Manage prompt processing of work orders from stages of work order to invoice to pay.
  • Assist the Plumbing Service Manager with the management and improvement of the Plumbing department's productivity, profitability, efficiency, expense management, etc.
  • Responsible for building new client relationships and maintaining ongoing satisfaction of existing clients.
  • Complement and reinforce the Rolls Mechanical Company mission & promote our Core Values at all levels of the organization.
  • Oversee technicians & Plumbing estimating teams' production to improve thoroughness, accuracy, profitability, and responsiveness for service estimates.
  • Acts as the Plumbing technical expert and advisor on behalf of the organization.
  • Participate in walk throughs, generate take offs and build proposals as requested to submit to clients - following up on them to generate sales.
  • Project manage large projects being completed by plumbing service department to ensure quality workmanship and that the work is completed at or under budget and according to the set schedule.
  • Work with plumbing staff technicians, estimators & purchasing team to ensure correct materials are purchased and installed for each application while managing & utilizing existing inventory.
  • Coordinates closely with other departmental leaders to support cross-selling and increase sales of all Rolls Mechanical service trades.
  • Develop a plan and curriculum to advance technical and customer relations/service skills across the organization.
  • Manage all warranty concerns within the department & escalate as necessary. Acts to remediate non-billable expenses to the company while maintaining customer satisfaction.
  • Deliver a growth strategy focused on expanding our service areas' density and geographic reach.
Requirements:

The ideal candidate will possess strong leadership and communication skills, with the ability to motivate and direct a team of plumbing technicians. A strong understanding of plumbing technical services and the ability to develop and implement effective strategies for growth and improvement are essential.

The successful candidate will be a strategic thinker with excellent problem-solving skills, able to work effectively in a fast-paced environment and prioritize multiple tasks and projects.

A bachelor's degree in a related field and relevant experience in plumbing technical services management are required.

The candidate must be able to work effectively in a team environment and possess excellent communication and interpersonal skills.

A valid driver's license and a clean driving record are required.

The candidate must be able to pass a background check and possess a high level of integrity and professionalism.

The successful candidate will be a strong leader with a passion for delivering exceptional customer service and a commitment to excellence in all aspects of the job.

  • Plumbing Service Manager

    2 weeks ago

    Fenton, Michigan, United States Rolls Mechanical Full time

    Job Title: Assistant Plumbing Service ManagerRolls Mechanical is a premier Mechanical Contractor that services the state of Michigan and beyond. We are seeking a strategic leader to join our team as an Assistant Plumbing Service Manager.Job Summary:The Assistant Plumbing Service Manager will be responsible for planning, organizing, and managing plumbing...

  • Plumbing Service Operations Manager

    2 days ago

    Fenton, Michigan, United States Rolls Mechanical Full time

    Job Title: Assistant Plumbing Service ManagerRolls Mechanical is a leading Mechanical Contractor serving Michigan and beyond. We're seeking a skilled and motivated individual to join our team as an Assistant Plumbing Service Manager.Key Responsibilities:Manage plumbing technicians, including recruitment, retention, training, evaluation, and administration of...

  • Residential HVAC Sales Manager

    3 weeks ago

    Fenton, Michigan, United States Rolls Mechanical Full time

    Residential HVAC Sales Manager Job DescriptionRolls Mechanical is seeking a highly motivated and experienced Residential HVAC Sales Manager to lead our residential division in sales, quality, efficiency, and communication. As a key member of our team, you will be responsible for developing and implementing effective sales strategies to achieve revenue...

  • Maintenance Supervisor

    2 days ago

    Fenton, Michigan, United States Dietz Property Group Full time

    We are seeking a skilled Maintenance Supervisor to lead our maintenance team at one of our residential communities in the Fenton, MI area.The successful candidate will be responsible for the repair and upkeep of the community, including supervision of maintenance technicians, making recommendations for unit rehabilitation and capital improvement projects,...

  • Maintenance Supervisor

    3 weeks ago

    Fenton, Michigan, United States Dietz Property Group Full time

    About the RoleWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Dietz Property Group. As a key member of our residential property management team, you will be responsible for leading the maintenance team and ensuring the upkeep of our communities.Key ResponsibilitiesSupervise and coach maintenance technicians and...

  • Maintenance Supervisor

    2 weeks ago

    Fenton, Michigan, United States Dietz Property Group Full time

    Maintenance Supervisor Job DescriptionWe are seeking a highly skilled Maintenance Supervisor to lead our maintenance team at one of our residential communities in the Fenton, MI area. As a key member of our team, you will be responsible for ensuring the repair and upkeep of our community, providing exceptional customer service, and maintaining a safe and...

  • Senior Estimator

    4 weeks ago

    Fenton, Michigan, United States gpac Full time

    Job Title: Senior EstimatorAre you a skilled estimator looking to take your career to the next level? We have an exciting opportunity for a Senior Estimator to join our team at a well-established company in the Mechanical Construction industry.About the Role:As a Senior Estimator, you will be responsible for reading and interpreting construction drawings,...

  • Customer Service Representative

    2 weeks ago

    Fenton, Michigan, United States Ciena Healthcare Management, Inc. Full time

    About the RoleCiena Healthcare Management, Inc. is seeking a skilled and compassionate Receptionist to join our team. As the first point of contact for our facility, you will play a vital role in representing our company in a positive and professional manner.Key ResponsibilitiesAnswer and direct incoming calls in a timely and efficient mannerGreet and direct...

  • Store Manager

    6 days ago

    Fenton, Michigan, United States 1-Stop Full time

    Store Manager Job DescriptionWe are seeking a highly motivated and experienced Store Manager to lead our team at 1-Stop. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Inspirational Leadership: Motivate and guide your team to...

  • Account Manager

    2 days ago

    Fenton, Michigan, United States Niles Enterprises, LLC Full time

    Job SummaryNiles Enterprises, LLC is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining relationships with our existing and new customers in the defined territory or as assigned.Key ResponsibilitiesManage communication with assigned customers to understand their corporate...

  • Customer Service Lead

    1 month ago

    Fenton, Michigan, United States SpartanNash Full time

    Job SummaryWe are seeking a highly skilled Customer Service Lead to join our team at SpartanNash. As a key member of our front-end operations, you will be responsible for providing exceptional customer service, supervising and directing front-end activities, and ensuring that our store's front-end operations contribute to the financial best interests of the...

  • Customer Service Lead

    1 month ago

    Fenton, Michigan, United States VG's Grocery Full time

    Job SummaryWe are seeking a highly skilled Customer Service Lead to join our team at VG's Grocery. As a key member of our front-end operations, you will be responsible for providing exceptional customer service, supervising and directing front-end activities, and ensuring that our store's front-end operations contribute to the financial best interests of the...

  • Customer Service Lead

    3 weeks ago

    Fenton, Michigan, United States VG's Grocery Full time

    Job SummaryWe are seeking a highly skilled Customer Service Lead to join our team at VG's Grocery. As a key member of our front-end operations, you will be responsible for providing exceptional customer service, supervising and directing front-end activities, and ensuring that our store's front-end operations contribute to the financial best interests of the...

  • Store Manager

    4 weeks ago

    Fenton, Michigan, United States Domino's Pizza LLC Full time

    About the RoleYou will be responsible for overseeing the day-to-day operations of our store, ensuring that all tasks are completed efficiently and effectively. This includes managing inventory, controlling costs, and maintaining high standards of customer service.Key Responsibilities• Manage store inventory, including receiving and stocking ingredients•...

  • Restaurant Operations Manager

    4 days ago

    Fenton, Michigan, United States Tavern Hospitality Group Full time

    Job Title: Restaurant General Manager Job Summary: We are seeking a highly skilled and experienced Restaurant General Manager to lead our Front of House operations at The Tavern Kitchen & Bar. As a key member of our management team, you will be responsible for delivering exceptional customer service, managing staff, and driving revenue...

  • Assistant Manager

    4 weeks ago

    Fenton, Michigan, United States 1Stop Full time

    Assistant Manager Job DescriptionAt 1Stop, we're seeking a highly motivated and organized Assistant Manager to join our dynamic team. As an Assistant Manager, you'll play a key role in steering store operations, driving success, and fostering a motivated work environment.Key Responsibilities:Store Operations: Collaborate with the Store Manager to oversee all...

  • Diesel Service Technician

    5 days ago

    Fenton, Michigan, United States Dean Transportation Full time

    Job Title: Diesel Service TechnicianJoin Dean Transportation as a Diesel Service Technician and be part of a team that connects people with purpose for over 50 years.Job SummaryWe are seeking a skilled Diesel Service Technician to perform maintenance and repairs on our fleet of vehicles. The ideal candidate will have experience in diesel bus/truck or...

  • Personal Lines Account Manager

    6 days ago

    Fenton, Michigan, United States Peabody Insurance Agency Inc Full time

    Join Our Team as a Personal Lines Account ManagerWe are seeking a highly motivated and experienced Personal Lines Account Manager to join our team at Peabody Insurance Agency Inc. As a key member of our team, you will be responsible for managing a portfolio of personal lines insurance accounts, providing exceptional customer service, and driving business...

  • Customer Service Representative Fenton MI

    1 month ago

    Fenton, Michigan, United States Creative Foam Full time

    About the Role:Creative Foam is seeking a highly skilled Customer Service Representative to join our team at our Fenton, Michigan facility.Key Responsibilities:Utilize our internal ERP system to create customer orders and track inventoryManage customer databases for releases and shipping informationMaintain strong communication links with Manufacturing and...

  • Personal Lines Account Manager

    6 days ago

    Fenton, Michigan, United States Peabody Insurance Agency Inc Full time

    Join Our Team as a Personal Lines Account ManagerWe are seeking a highly motivated and experienced Personal Lines Account Manager to join our team at Peabody Insurance Agency Inc. As a key member of our team, you will be responsible for managing a portfolio of personal lines insurance accounts, providing exceptional customer service, and driving business...