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Customer Service Ambassador

2 months ago

Vergennes, Vermont, United States PrideStaff Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at PrideStaff in North Dallas. As a key member of our Contact Center, you will play a vital role in providing exceptional customer service to our clients and their customers.

Key Responsibilities:
  • Manage large volumes of inbound and outbound calls in a timely and efficient manner
  • Respond to emails and chats with accuracy and professionalism
  • Follow established communication protocols to ensure seamless customer interactions
  • Engage with field offices to resolve customer issues and concerns
  • Monitor appointment paperwork and proactively address any discrepancies
  • Process paperwork quickly and accurately
Requirements:
  • 1 year of experience in a call center or similar environment
  • Strong phone and verbal communication skills, with active listening
  • Familiarity with CRM systems
  • Customer-focused and adaptable to diverse personality types
  • Ability to multitask, prioritize, and manage time effectively
  • High energy and excellent attitude
  • Team-oriented and organized, with a self-starter mentality
About PrideStaff:

PrideStaff is a locally-owned staffing and placement firm with a strong reputation for quality service and a fun-loving work environment. Our employees enjoy a range of benefits, including:

  • A professional and supportive team environment
  • Representation to top employers in North Dallas
  • A comprehensive medical benefits package
  • Dedicated consultants providing industry insights and resources for career development

We are proud to have been recognized as one of Dallas' Best Places to Work. If you are a motivated and customer-focused individual looking for a rewarding career opportunity, we encourage you to apply.