Automotive Service Consultant
7 days ago
The Rallye Motor Company, a premier luxury automotive group on Long Island, seeks an experienced Acura Service Advisor to join its team. As a key player in ensuring a seamless and personalized automotive experience, the ideal candidate will have 5+ years of service advisor experience, preferably with Acura/Honda.
Responsibilities:
- Establish ongoing consulting relationships with customers by being available during business hours to answer questions, explain additional repairs needed, and make arrangements for subsequent service reservations.
- Promote the sales of appropriate services, parts, and accessories by accurately identifying the customer's service needs and understanding the Acura product and service lines.
- Determine and verify customer's service needs, record them along with current vehicle and customer information, and ensure all customer vehicle damages are accurately identified.
- Maintain the customer follow-up system by adhering to Acura guidelines.
Salary Range: $60,000 - $125,000 annually.
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