Front Desk Manager

22 hours ago


Durango, Colorado, United States Hilton Hotels Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Manager to oversee PM operations at our hotel. As a key member of our team, you will be responsible for providing exceptional guest service, guidance, and leadership to ensure consistent customer satisfaction.

Key Responsibilities
  • Provide leadership and support to guests with issues and concerns
  • Ensure a high level of product knowledge of the hotel, including directions, hours of operation, hotel services, and local events
  • Assist fellow team members and other departments to maintain positive working relationships
  • Drive our airport shuttle safely as needed
  • Provide or obtain accurate information to guests
Benefits

We offer a range of benefits to our team members, including:

  • Daily Pay, giving instant access to earnings
  • Depending on eligibility, a vacation or Paid Time Off (PTO) benefit
  • Access to our unique benefits, such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels
  • Enrollment in Hilton Worldwide's Health & Welfare benefit plans after 90 days
  • Additional voluntary benefits, including life insurance, long-term disability, and employee stock purchase
About Us

DoubleTree by Hilton is a leader in the hospitality industry, known for our warm chocolate chip cookie welcome and commitment to exceptional guest experiences. We are a beacon of innovation, quality, and success, and we look for Team Members who share our Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences
  • Integrity - We do the right thing, all the time
  • Leadership - We're leaders in our industry and in our communities
  • Teamwork - We're team players in everything we do
  • Ownership - We're the owners of our actions and decisions
  • Now - We operate with a sense of urgency and discipline

We are an equal opportunity employer and welcome applications from diverse candidates.


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