Administrative Assistant

4 days ago


Boston, Massachusetts, United States Boys & Girls Clubs of Boston Metro Area (BGCBMA) Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Boys & Girls Clubs of Boston Metro Area (BGCBMA). The successful candidate will provide administrative support to our Membership and Operations team, ensuring the smooth operation of our club programs and services.

Key Responsibilities
  • Assist with membership registration and renewals processes, ensuring accurate and timely data entry into our membership database.
  • Provide exceptional customer service to members, parents, and staff, responding to inquiries and resolving issues in a professional and courteous manner.
  • Coordinate logistics for club programming, special events, and space rentals, ensuring seamless execution and timely communication with stakeholders.
  • Process all space rentals, ensuring required paperwork is complete and submitted to the Executive Director for approval and scheduling.
  • Maintain accurate records and reports, including membership data, space rental information, and program evaluations.
  • Collaborate with the Membership Director and Executive Assistant to develop and implement effective membership strategies and programs.
  • Participate in professional development opportunities to enhance skills and knowledge in youth development, customer service, and administrative support.
Requirements
  • High school diploma or GED required; Bachelor's degree preferred.
  • Direct experience in customer service and/or reception, with computers and data management required.
  • Strong interpersonal and communication skills, with ability to work effectively with diverse populations.
  • MS Office and web competency preferred.
  • Ability to work independently and as part of a team, with flexibility to work clubhouse hours and adapt to changing service needs.


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