Administrative Assistant

2 days ago


Boston, Massachusetts, United States Boys & Girls Clubs of Boston Metro Area (BGCBMA) Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Boys & Girls Clubs of Boston Metro Area (BGCBMA). The successful candidate will provide administrative support to our Membership and Operations team, ensuring the smooth operation of our club programs and services.

Key Responsibilities
  • Assist with membership registration and renewals, ensuring accurate and timely processing of member information.
  • Coordinate logistics for club programming, special events, and space rentals, including processing rental agreements and tracking fees.
  • Provide exceptional customer service to members, guests, and stakeholders, responding to inquiries and resolving issues in a professional and courteous manner.
  • Maintain accurate records and databases, including membership information, program attendance, and space rental details.
  • Collaborate with the Membership Director and Executive Assistant to ensure seamless communication and coordination of club activities.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Direct experience in customer service, reception, and data management required.
  • Strong interpersonal and communication skills, with the ability to work effectively with diverse populations.
  • Proficiency in MS Office and web-based applications, with the ability to learn new software and systems.
  • CPR/FA certification required; ability to work independently and as part of a team.
What We Offer

As a member of our team, you will have the opportunity to make a meaningful impact on the lives of young people in our community. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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