Retail Department Supervisor
2 days ago
At TJ Maxx, we're always on the lookout for talented individuals to join our team. As a Key Carrier Department Supervisor, you'll play a vital role in maintaining the smooth operation of our store.
Key Responsibilities:- Provide exceptional customer service, ensuring a positive shopping experience for all customers.
- Lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of store operations.
- Collaborate with the management team to achieve sales goals and maintain a high level of customer satisfaction.
- Ensure that all store policies and procedures are followed, and that all associates are trained and equipped to provide excellent customer service.
- Manage and maintain accurate records, including sales data, inventory levels, and employee performance.
- Develop and implement strategies to drive sales growth, improve customer engagement, and enhance the overall shopping experience.
- Recruit, train, and develop a high-performing team of sales associates, ensuring that they have the skills and knowledge needed to succeed in their roles.
- Conduct regular performance evaluations, providing constructive feedback and coaching to help associates improve their performance.
- Stay up-to-date with industry trends, competitor activity, and customer preferences, using this knowledge to inform business decisions and drive growth.
- Ensure that all store operations are conducted in a safe and efficient manner, adhering to company policies and procedures.
- 1 year of retail experience, with a minimum of 6 months in a leadership role.
- Proven track record of success in driving sales growth, improving customer satisfaction, and developing high-performing teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Knowledge of company standard software, systems, and procedures.
- Knowledge of merchandise flow in stores.
- A competitive hourly rate, ranging from $15.70 to $16.20 per hour.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
- Opportunities for career advancement and professional growth, with a focus on developing the skills and knowledge needed to succeed in the retail industry.
- A fun and dynamic work environment, with a focus on teamwork, collaboration, and customer satisfaction.
We're an equal opportunities employer, committed to diversity and inclusion in all aspects of our business. If you're a motivated and talented individual who is passionate about delivering exceptional customer service, we'd love to hear from you
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