Retail Department Supervisor

2 days ago


La Grande, Oregon, United States TJ Maxx Full time
Job Title: Key Carrier Department Supervisor

At TJ Maxx, we're always on the lookout for talented individuals to join our team. As a Key Carrier Department Supervisor, you'll play a vital role in maintaining the smooth operation of our store.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Lead by example, demonstrating a strong work ethic and commitment to excellence in all aspects of store operations.
  • Collaborate with the management team to achieve sales goals and maintain a high level of customer satisfaction.
  • Ensure that all store policies and procedures are followed, and that all associates are trained and equipped to provide excellent customer service.
  • Manage and maintain accurate records, including sales data, inventory levels, and employee performance.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance the overall shopping experience.
  • Recruit, train, and develop a high-performing team of sales associates, ensuring that they have the skills and knowledge needed to succeed in their roles.
  • Conduct regular performance evaluations, providing constructive feedback and coaching to help associates improve their performance.
  • Stay up-to-date with industry trends, competitor activity, and customer preferences, using this knowledge to inform business decisions and drive growth.
  • Ensure that all store operations are conducted in a safe and efficient manner, adhering to company policies and procedures.
Requirements:
  • 1 year of retail experience, with a minimum of 6 months in a leadership role.
  • Proven track record of success in driving sales growth, improving customer satisfaction, and developing high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Knowledge of company standard software, systems, and procedures.
  • Knowledge of merchandise flow in stores.
What We Offer:
  • A competitive hourly rate, ranging from $15.70 to $16.20 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
  • Opportunities for career advancement and professional growth, with a focus on developing the skills and knowledge needed to succeed in the retail industry.
  • A fun and dynamic work environment, with a focus on teamwork, collaboration, and customer satisfaction.

We're an equal opportunities employer, committed to diversity and inclusion in all aspects of our business. If you're a motivated and talented individual who is passionate about delivering exceptional customer service, we'd love to hear from you



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