Mortgage Loan Assistant

3 days ago


San Diego, California, United States BankTalent HQ Full time
Job Title: Mortgage Loan Assistant

At BankTalent HQ, we're seeking a highly skilled Mortgage Loan Assistant to join our team. As a key member of our mortgage lending department, you will play a vital role in supporting our loan officers and ensuring the smooth operation of our mortgage lending processes.

Key Responsibilities:
  • Provide administrative, operational, and customer service support to our real estate department.
  • Assist loan officers with various loan services, including new and existing customer support.
  • Ensure excellent customer service and facilitate loan processes from initiation to closing.
  • Monitor compliance regulations, security, and bank policies to ensure adherence.
  • Prepare loan packages, coordinate submissions, and monitor maturing loan reports.
  • Coordinate customer service processes to ensure timely resolution of issues.
  • Review GL accounts to identify issues and facilitate the production of various reports.
  • Act as a department liaison and provide training and mentoring to others.
Requirements:
  • A college degree with 2+ years of mortgage lending support and procedures experience.
  • Working knowledge of mortgage lending processes, loan principles, and loan systems.
  • Good organizational and customer service skills, with numeric and verbal aptitudes.
  • Ability to complete processes and meet deadlines, with knowledge of common office software systems and applications.
Benefits:
  • Medical, Dental, and Vision Insurance - starting on day one.
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
  • 401(k) plan with company match, Profit Sharing, and competitive compensation.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program.


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