Sales and Service Specialist

7 days ago


Yucca Valley, California, United States GoWireless Full time

Job Summary:

We are seeking a highly motivated and results-driven Retail Wireless Sales Representative to join our team at GoWireless. As a key member of our sales team, you will be responsible for selling wireless products and services to new and existing customers, meeting sales metrics, and providing exceptional customer service.

Key Responsibilities:

  • Sell wireless products and services to new and existing customers
  • Meet current sales metrics and sales goals
  • Adhere to all sales processes and procedures as established by region and by Corporate
  • Execute promotions and meet or exceed established sales goals as established within District
  • Handle customer service issues
  • Monitor store merchandise to maintain optimum inventory level
  • Maintain store standards and appearance as established by Store Manager (SM) and District Manager (DM)
  • Provide data as requested by SM/DM and complete weekly reports as required
  • Work independently in a retail storefront
  • Perform other miscellaneous duties as assigned by the SM and DM

Requirements:

  • High School Diploma or equivalent required
  • Two (2) years of relevant field experience may be substituted for every one (1) year of required academia
  • Strong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment
  • Strong interpersonal and communication skills
  • Self-motivated, prioritizes tasks, and works independently with minimal supervision
  • Professional appearance and the ability to work early evenings and weekends
  • Willing and able to attend New Hire Orientation (a one-week training within the first 30 days of employment)
  • Punctual and on time to all work-related activities
  • Coachable and willing to apply techniques and knowledge
  • Provide an exceptional, best-in-class, customer experience
  • Current on company communications, promotions, and products (review all internal company emails daily)
  • Willing to prospect customers via warm calls
  • Capable of adapting quickly to industry and company changes
  • Maintain minimum sales goals and expectations
  • Extended periods of time standing
  • Lifting up to 50 pounds
  • Occasional bending, stooping, pulling
  • Repetitive motion tasks while doing computer work
  • Exposure to active wireless equipment, signals, and transmissions

Physical Demands:

  • Extended periods of time standing
  • Lifting up to 50 pounds
  • Occasional bending, stooping, pulling
  • Repetitive motion tasks while doing computer work
  • Exposure to active wireless equipment, signals, and transmissions

Working Conditions:

  • Exposure to active wireless equipment, signals, and transmissions

Education:

  • High School Diploma or equivalent required
  • Two (2) years of relevant field experience may be substituted for every one (1) year of required academia

Skills:

  • Strong sales skills
  • Strong interpersonal and communication skills
  • Self-motivated and able to work independently
  • Professional appearance and ability to work early evenings and weekends
  • Willing and able to attend New Hire Orientation
  • Punctual and on time to all work-related activities
  • Coachable and willing to apply techniques and knowledge
  • Provide an exceptional, best-in-class, customer experience
  • Current on company communications, promotions, and products
  • Willing to prospect customers via warm calls
  • Capable of adapting quickly to industry and company changes

Language: en-US



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