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Automotive Store Manager

2 months ago

Fountain Valley, California, United States Big Brand Tire & Service Full time
Job Summary

We are seeking an experienced Automotive Store Manager to lead our sales and service team at Big Brand Tire & Service. As a key member of our management team, you will be responsible for driving sales growth, managing daily store operations, and ensuring exceptional customer service.

Key Responsibilities
  • Manage Daily Store Operations: Oversee the day-to-day activities of the store, including sales, service, and customer interactions.
  • Drive Sales Growth: Implement sales strategies and tactics to meet or exceed sales targets, while maintaining a deep understanding of our products and services.
  • Lead the Sales and Service Team: Motivate and train team members to provide exceptional customer service, while promoting a positive and productive work environment.
  • Implement Company Initiatives: Execute company-wide initiatives and strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Meet Performance Targets: Understand and follow company strategies to meet or exceed performance targets, including sales, customer satisfaction, and operational metrics.
Requirements
  • Excellent Communication Skills: Communicate effectively with customers, team members, and management to ensure seamless operations and exceptional customer service.
  • Automotive Industry Experience: 1 year of experience in automotive tire retail and service repair sales, and 1 year of experience in a management capacity.
  • Product Knowledge: Have a deep understanding of tires, wheels, and automotive services, as well as mechanical services.
  • Leadership Skills: Demonstrate confidence in ability to lead and motivate team members, while promoting a positive and productive work environment.
  • Customer Service Skills: Deliver exceptional customer service with a high level of personal integrity, while maintaining a deep understanding of customer needs and preferences.
  • Operational Skills: Have the ability to work well under pressure, handle multiple tasks, and maintain a high level of productivity in a fast-paced environment.
What We Offer
  • Competitive Compensation: Earn a competitive hourly rate, high commission earning power, and potential for manager incentive bonus.
  • Professional Development: Receive training and mentorship to help you become an expert in sales, service, and management, with opportunities for career progression.
  • Benefits Package: Enjoy a comprehensive benefits package, including paid vacation and holidays, medical, dental, and life insurance, vision, voluntary life, and accident insurance, and a 401k plan with company match.