Pre-Service Representative

2 weeks ago


Mt Pleasant, South Carolina, United States Roper St. Francis Full time
Job Summary

We are seeking a highly organized and detail-oriented Pre-Service Representative to join our Rehabilitation Services team at Roper St. Francis Healthcare. In this role, you will provide administrative support for the day-to-day operations of the department and serve as a resource to therapists for electronic documentation systems.

Key Responsibilities
  • Provide administrative support for the Rehabilitation Services department, including filing, data entry, word processing, ordering supplies, and answering phones.
  • Perform duties such as scheduling patient treatment sessions, gathering patient information, and verifying insurance details.
  • Communicate effectively with patients, therapists, and other healthcare professionals to ensure seamless care coordination.
  • Maintain accurate and up-to-date patient records, including registration, chart preparation, and documentation.
  • Assist with submitting insurance authorizations and tracking patient accounts to ensure timely and accurate billing.
  • Collaborate with the therapy team to ensure efficient and effective patient care.
Requirements
  • High school degree or equivalent education required.
  • Minimum 1 year of experience in customer service or a related field preferred.
  • Strong understanding of insurance benefits and medical terminology.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
What We Offer

Roper St. Francis Healthcare offers a comprehensive benefits package, including medical, dental, and vision plans, flexible spending accounts, and a retirement savings plan. We also offer paid time off, educational assistance, and a supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are an individual with a disability and require a reasonable accommodation, please contact our Talent Acquisition Team.



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