Quality Assurance Supervisor

2 weeks ago


South Bend, Indiana, United States PrideNow Full time

Position: Quality Assurance Supervisor

Location: South Bend, IN

Employment Type: Full-time

Compensation: $100,000 - $120,000 annually

Position Summary

In the role of Quality Assurance Supervisor, you will lead the Quality Control team and manage the Quality Management System (QMS) to guarantee the provision of superior products within established timelines. This position is crucial for upholding site quality benchmarks, addressing customer feedback, and working closely with the production team on quality-related matters.

Core Responsibilities:

  1. Safety and Compliance:
  • Establish and enforce safety measures within the Quality Department.
  • Define and uphold quality benchmarks to ensure products conform to specifications and are statistically monitored.
  1. Quality Control:
  • Guarantee the prompt and effective delivery of all necessary data and testing for products.
  • Collaborate with Production to address quality challenges and improve efficiency.
  1. Collaboration with R&D:
  • Work with Research & Development to ensure new formulations align with production capabilities.
  • Tackle formulation issues that cannot be resolved through production enhancements.
  1. Data Oversight:
  • Oversee the precision and timely entry of manufacturing data into the information system.
  • Review and confirm the accuracy of quality and yield assessments.
  1. Continuous Improvement Initiatives:
  • Manage the site's initial scrap program and implement corrective measures or process enhancements.
  • Ensure the integrity of Certificate of Analysis documentation for clients.
  • Supervise the Customer Complaint and CAPA (Corrective Action / Preventative Action) program.
  • Oversee the ISO 9001:2015 certification process and manage internal and external audits.
  1. Operational Effectiveness:
  • Develop strategies to prevent manufacturing errors that lead to off-grade products.
  • Ensure proper upkeep of laboratory equipment in collaboration with R&D and Maintenance teams.
  • Keep the Plant Manager updated on any challenges affecting goal attainment.

Qualifications Required:

  • Education: Bachelor's degree in Chemical Engineering, Chemistry, Biochemistry, or a related field.
  • Experience:
  • At least 5 years of quality management experience in the chemicals, adhesives, or similar industries.
  • A minimum of 5 years of experience overseeing a quality control laboratory.
  • Familiarity with ISO 9001:2015 and ISO 14001:2015 standards.
  • Skills:
  • Proficient in ERP systems.
  • Strong understanding and application of statistical methods (SPC, MiniTab, etc.).
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project).
  • Travel Requirements: Occasional travel may be necessary.

Pride Global and its affiliates provide eligible employees with comprehensive healthcare benefits, including medical, dental, and vision plans, as well as supplemental coverage options, retirement savings plans, life and disability insurance, and various employee assistance programs.



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