Dental Office Coordinator
21 hours ago
Dental Receptionist
**About the Role**
We are seeking a highly organized and detail-oriented Dental Receptionist to join our team at Exceptional Dental of Mid City. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.
**Responsibilities**
* Answer and screen calls, providing information and scheduling appointments
* Memorize and use scripts effectively to ensure a positive patient experience
* Scan documents and enter patient information into our computer system
* Check in patients and maintain a sign-in sheet
* Determine which patients require a medical history update and indicate when patients are ready to be seated
* Confirm next-day and 3-day out appointments and print route slips
* Report changes in the schedule and walk-ins to staff as needed
**Requirements**
* High school diploma required
* One year of office experience preferred
* Ability to work in a fast-paced environment and handle multiple deadlines and task assignments
**What We Offer**
* Competitive pay and benefits package
* Opportunities for growth and professional development
* A dynamic and supportive work environment
**Why Work with Us?**
At Exceptional Dental, we are committed to providing exceptional patient care and a positive work environment. We offer a range of benefits and opportunities for growth and development, making us an ideal choice for dental professionals looking to advance their careers.
**Essential Functions**
* Answer, screen and forward calls providing information, taking messages and scheduling appointments
* Memorize and use scripts effectively both over the phone and in person
* Scan documents such as referrals, new patient paperwork, and record releases into patient's chart
* Collect mail, messages and courier deliveries
* Check in patients and maintain a sign in sheet
* Enter patient's personal information into computer
* Determine which patients need a medical history update (once a year)
* Indicate a patient is ready to be seated by changing the status on the appointment
* Confirm next day and 3-day out appointments
* Print route slips for the next day's appointments
* Report changes in the schedule and walk ins to staff as necessary
**Working Conditions/Physical Requirements**
* Sitting 80%
* Standing/walking 20%
* Medical, office, and lab setting
* Hearing - Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person
* Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines
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