Client Advisor
4 weeks ago
KHAITE is a luxury fashion brand that embodies a unique perspective on the world. Our brand is shaped by formative encounters, cultural touchstones, and secret desires, which come to life through our high-end womenswear and accessories. We strive to find confidence in contrast, proposing a fresh balance of opposing elements in each piece.
Job OpportunityWe are seeking a Client Advisor to join our team at our new store in South Coast Plaza. As a Client Advisor, you will be an ambassador of the brand, ensuring that every client is treated according to the KHAITE standards. You will strive to discover your clients' needs and guide them across all categories of the brand.
Key Responsibilities- Achieve individual and team objectives, be accountable for sales results, and support the team in their sales
- Welcome every client and enhance their experience, advise clients across the brand and all product categories
- Demonstrate strong commercial mindset and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new clients and build long-term client relationships
- Develop the highest standards of brand and product knowledge
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Respect KHAITE brand standards in terms of grooming and behavior
- Demonstrate a thorough understanding of the company's policies
- Previous experience in a retail setting, with a focus on sales, preferably in a luxury setting
- Computer literate; learn and utilize various software packages
- Passion for luxury product with an appreciation for design
- Ability to work a flexible schedule based on business needs, which includes evenings, weekends, and holidays
- Foreign languages a plus
- Creativity - We are always imagining, never imitating
- Integrity - We do the right thing
- Kindness - We value people and their ideas, so we act and speak with compassion
- Agility - We move with intention, flexibility, and speed to stay ahead
- Tenacity - We are insatiable. Our drive is relentless
The salary range is $23-$25 USD per hour, plus commission. We also offer medical, dental, and vision programs, a company bonus plan, employee discounts and perks, a 401k plan with employer match, and other ancillary benefits. KHAITE is an equal opportunity employer, and we welcome diversity and inclusion in our workplace.
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