Change and Release Manager

4 weeks ago


Evansville, Indiana, United States Abacus Full time
Job Description

At Abacus, we are seeking a skilled Release Management Specialist to join our team. As a key member of our Production Operations organization, you will be responsible for driving processes for handling technology releases, with the goal of maximizing release quality.

Key Responsibilities
  • Partner with Technology teams to define release management processes, including setting requirements for what must be in place before a release can be implemented.
  • Engage with Technology peers to learn about projects and future releases, ensuring release preparation is completed in advance.
  • Ensure releases are properly communicated, including publishing a release calendar and providing release visibility to stakeholders.
  • Document and communicate issues post-release, tracking issues to resolution and reporting on issue trending.
  • Identify opportunities for improvement in release preparation and execution, partnering with Technology teams to drive improvement.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum 5 years of experience working in a Technology organization.
  • Minimum 2 years of experience working as a Release Manager or in a role that involved managing and executing releases.
  • Experience with Agile Software development and/or CI-CD framework, as well as experience shifting an organization from a Waterfall model to an Agile model.
Preferred Qualifications
  • ITIL training certification.
  • Project management experience.
  • Experience as a user of the ServiceNow platform and JIRA for Change or Release Management.


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