Customer Care Team Lead

6 days ago


Clearwater, Florida, United States TELYRX LLC Full time
About the Role

This position is an exciting opportunity to join our growing team and make a meaningful contribution to the healthcare industry. As a Customer Experience Coordinator, you will play a crucial role in supporting the Customer Experience Team during evenings and weekends.

Responsibilities and Expectations
  • Support the Customer Experience Team during non-standard hours.
  • Assist with escalated customer inquiries and issues.
  • Leverage pharmacy technician expertise to provide guidance on medication use and safety.
Requirements
  • 2+ years of experience in customer-facing roles, preferably in healthcare or pharmacy settings.
  • Strong communication and problem-solving skills.

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