Operations Team Lead

7 days ago


Clearwater, Florida, United States WSP OAKHURST LLC Full time

At WSP OAKHURST LLC, we are seeking an experienced Operations Team Lead to join our team. This role is responsible for the operational performance of the restaurant during their shift. The ideal candidate will be a strong leader with restaurant experience and excellent management and leadership skills.

About the Role

This position requires someone who can create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The successful candidate will have strong communication and problem-solving skills and be able to remain calm and thrive under pressure.

Responsibilities
  • Train and manage employees and assign duties as needed to maintain high levels of customer service and sales performance.
  • Lead the team in providing exceptional customer service and resolving customer complaints efficiently and effectively.
  • Adhere to all health and safety rules and regulations to ensure a safe working environment.
  • Provide accurate sales and productivity reports to upper management on a regular basis.
  • Maintain appropriate inventory levels, reorder and restock when necessary to minimize losses.
  • Cover shifts of absent employees to ensure seamless operation.
Qualifications
  • High school diploma/GED or equivalent required.
  • Previous food service experience essential, preferably in a supervisory role.
  • Familiarity with Microsoft Office, restaurant management software, and POS systems.
  • Excellent management and leadership skills, including ability to motivate and train staff.
  • Strong communication and problem-solving skills, with ability to remain calm under pressure.
What We Offer
  • A competitive salary range of $45,000 - $60,000 per year, depending on experience.
  • Bonus based on performance.
  • Employee discounts.
  • Flexible schedule.
  • Free uniforms.
  • Training & development opportunities.


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