Retail Store Manager
2 days ago
Job Title: Retail Store Manager
Sales Leadership and ManagementThe Senior Retail Sales Manager is responsible for leading the sales team to achieve high sales targets. The role involves managing daily store operations, ensuring excellent customer service, and maintaining a positive store environment.
- Oversee the sales floor, taking on Manager on Duty (MOD) responsibilities, and support sales associates to drive performance.
- Set clear, achievable sales goals for the team and inspire them to exceed targets.
- Continuously evaluate sales performance and provide regular feedback to staff, fostering growth and development.
Key Responsibilities:
- Customer Service Excellence:
- Champion a customer-first culture, ensuring all customers receive outstanding service at all times.
- Resolve customer inquiries, complaints, and escalations efficiently, ensuring high levels of satisfaction.
Requirements:
- Minimum of 3 years of experience in retail sales, with at least 2 years of managing a team of 5+ direct reports.
- Proven ability to meet and exceed sales targets consistently.
- Strong leadership and team management skills.
Estimated Salary Range:$65,000-$85,000 per annum, depending on experience and qualifications.
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